NHTSA Complaint #11440717 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11440717
Vehicle	2016 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	November 16, 2019
Date Filed	November 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.

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