NHTSA Complaint #11440712 — 2018 SUBARU OUTBACK

The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked overnight and as he sat in the vehicle the next morning, he noticed a foot-long crack starting from the top of the windshield going down on the driver’s side. The contact looked around but could not determine the cause of the failure. The vehicle was taken to the dealer who inspected the vehicle and advised the contact that he would be responsible for the cost of the repair because the warranty only covered minor cracks. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000.