NHTSA Complaint #11440096 — 2015 HONDA CIVIC

It took 4 tries before my car would start. I went to auto zone to have the battery & alternator & starter tested. Battery was dead so I had it replaced. A week later, it took 4 tries before my car would start. I took it to auto zone for testing again. Alternator was bad so I got it replaced. A week later it took 3 tries before my car would start. I went to auto zone for testing again. Alternator was bad so I had a shop replace it again. A couple days later my car wouldn't start. I was stranded & needed to get to work. The mechanic that replaced the alternators for me came to my rescue. He tested & looked up the problem. He thought the sensor on the black terminal of the battery was bad. I ordered 1 & got it replaced. My car wouldn't start the next day after work & I was stranded again. The mechanic told me to unplug the black sensor so that my car would start & I could get home safely. The next day I took it to the shop & more tests were run. Finally he told me that I need to go to a dealership & tell them I need a TSB firmware update & that there was nothing he could do for me. Honda needs to be held accountable for this.