NHTSA Complaint #11534839 — 2015 HONDA CIVIC

The car started exhibiting signs of electrical issues like unable to start, unable to turn on, faster draining batteries in 2022. These issues lead to numerous appointments and visits to dealer and specialty shops. The battery, Starter, Alternators have all been tested and replaced costing thousands of dollars. The problem and escalated unabated despite these costly interventions. The electrical issues became a safety issue this week when after being jumped started, the electrical systems became unstable when driven. The radio and display cut in and out and started shaking when slowing or stopping. The car seemed about to cut out and disabled in traffic. When I returned home, the car was again completely dead. Another visit to dealer after previous visits mandated an “Overnight Draw Diagnostic Test” costing $162.50 to throughly investigate this issue. This overnight test required me to rent a car while this diagnostic was being conducted. The Honda dealer reported the cause and remedy of their test as Replacement The Right Front Outside Door Handle due to a “Large Parasitic Draw caused by The RF OUTSIDE SMART HANDLE DRAINING THE BATTERY REC TO REPLACE HANDLE AD FIRST STEP IN REPAIRS”. “Replaced the Right Front Door Handle, Reinstalled Door Panel, Set Vehicle up for A Draw Test, ReChecked and found No Excessive Draw At this time. Confirmed Repairs. The total cost of this repair was $836.64 pretax. Additional cost included rental car $462.00 This repair is clearly attributed to the Manufacturer and should have been covered as such. Additionally, given the escalating problems this design and engineering cost, it could be attributed to accidents and deaths.