NHTSA Complaint #11439971 — 2018 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11439971
Vehicle	2018 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2021
Date Filed	November 10, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE ONLY HAD MY CAR 3 YEARS AND MY CAR IS ASKING FOR A SHIFTER SERVICE. THE 4 LIGHTS TURN ON. MY CAR SHUTS OFF WHEN I DRIVE AND MESSAGE SAID IT WENT FROM DRIVE TO PARK AND SHUTS OFF. THIS IS A SAFETY ISSUE BECAUSE IT JUST SHUTS OFF WHEN I AM DRIVING. IT CAN CAUSE AN ACCIDENT. I HAVE LET THE DEALER SHIP KNOW OF THE ISSUE. I SHOULD NOT HAVE TO PAY FOR A DEFECT. I TRULY BELIEVE THAT THIS A MANUFACTURE DEFECT AND I SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I HAVE NEVER HAD AN ISSUE WITH A SHIFTER AND ITS ONLY BEEN 3 YEARS THAT I HAD MY CAR. I ONLY HAVE 60,088 MILES. THIS STARTED ABOUT A MONTH AGO.

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