NHTSA Complaint #11439399 — 2013 BMW X3

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11439399
Vehicle 2013 BMW X3
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

April 22, 2021 (87181 Odometer Out) Virginia Inspection. Passed. Recommended replacement of front rotors and brake pads. July 22, 2021 (87989 Odometer Out) Oil Change, tune up if needed, front rotors and brake pads replaced. Did not reset vehicle computer: hood light as well as brake light came on over the next week. August 5, 2021 Brought back to repair shop. Computer reset (88148 Odometer Out). Aug 13, 2021 Driving approx 45 miles per hour when the engine cut out, I narrowly pulled over but not quite out of the road--error message: Drivetrain Malfunction, "Drive Moderately. Maximum drivetrain out put not available. Consult Service Center." Dangerous section of road, traffic, extremely hot and humid, with thunder storms. Turned the car off and tried to start, error message flashed, "No service since 2015." Towed first to repair station who performed the recent maintenance on the vehicle. They did not look at the vehicle until several days later. When they did, they informed it was the camshaft position sensor. And further, that the sensor would have to be replaced (@$700) so that the car could start and then they would recheck for the problem. Without a car for several weeks. August 17, 2021 had the car towed to a shop suggested by a neighbor. There, the owner/mechanic stated that he could see glimpses of the "guide" (timing chain), that it was broken and suggested I have it seen by a BMW-specific shop to make the repair. I located a shop in Winchester VA and had it towed there. Confirmed it was the timing chain. 10/19/21 Picked up. Total charge: $3796.19. I found that this was a known issue and the owner confirmed. However, the fix was only extended to 7 years/70K miles. I bought this car from a dealer in 2015. I was never informed of this known issue; not from the Dealer, the service shop, or BMW notification(s) via email or other. The break down and the multiple negative impacts caused could have been avoided.

Related Complaints for the 2013 BMW X3

Other ENGINE Complaints

#11708687 BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. N...
#11702773 While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared,...
#11691873 I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 m...
#11676142 The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from unde...
#11660929 Purchased a used bmw x3 2013 about 2 years ago in may of 2023 since the beginning it was smoking and almost caught fi...

Recent Complaints for the 2013 BMW X3

#11708687 FUEL/PROPULSION SYSTEM BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. N...
#11708687 POWER TRAIN BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. N...
#11703764 ELECTRICAL SYSTEM The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number:...
#11703764 ENGINE AND ENGINE COOLING The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number:...
#11698316 UNKNOWN OR OTHER The car experienced major issues and nearly stalled while driving. It was pulled off a road into a driveway where it ...
Check any vehicle history by VIN - Free vehicle history report