NHTSA Complaint #11439349 — 2015 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11439349
Vehicle	2015 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	October 20, 2021
Date Filed	November 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

This is NOT a vehicle issue, but an issue of Wiper Blade manufacture. I Purchased Michelin Guardian wiper blades for my 2015 GMC Terrain which has the large PTB arm latching system. The Michelin blades do not latch securely into the arm and can be easily removed by hand without touching the latch release. My concern is the blades may become unsecured by normal usage and fly off the vehicle leaving the driver stranded who knows where. My thought scenario is between rest areas on the Indiana Toll Road between the Ohio state line and Chicago, IL. Imagine a retirement aged senior citizen in such a predicament. I have replaced the Michelin blades with Rain-X which latch securely and will return the Michelin blades. My concern is for the un-aware, un-suspecting driver who may experience the latch failure I have described. FYI, Michelin has not responded to my correspondence to them on this issue.

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