NHTSA Complaint #11439146 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11439146
Vehicle 2016 DODGE GRAND CARAVAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..

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