NHTSA Complaint #11438748 — 2018 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11438748
Vehicle	2018 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 29, 2021
Date Filed	October 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I purchased my 2018 Jeep Cherokee right off the dealership lot in Lynnfield MA in August of 2018. I then have had on going issues. Starting with strange squilling sound coming from back of vehicle,this was never found reason by technician but they replaced engine air filter jume 2020, then my heater wasn’t working in dec.2020, replaced motor blower with wheel, then may2021 my vehicle just shut down as I was driving on the highway to work at night no prior warnings beforehand, lucky no one was hurt towed in and no start and transmission was stuck no fuel pressure, dtc related and shorted fuel pump. Replaced module fuel pump level unit. Now just October 29,2021 my vehicle is not starting I jumped the battery and lights come on but vehicle won’t start. Dealership I purchased vehicle from won’t contact me back so I towed the vehicle to them and still no response. I’m very disappointed in Jeep I don’t feel safe or that my vehicle is not dependable and for all the money I keep putting into it I should have a dependable car.

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