NHTSA Complaint #11438703 — 2020 KIA SOUL
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11438703 |
| Vehicle | 2020 KIA SOUL |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I was driving down the interstate at 70 mph. Noticed the car felt like it was accelerating and then decelerating like I was fighting against a strong wind. Looked at the tachometer and saw it fluctuating between 2000rpm and 3000 rpm. Suddenly it redlined to 7000 rpm and I had very little power to the wheels. It would drop back to 3000 but if I tried to accelerate it would redline. I was in heavy interstate traffic. I barely made it to an exit and into a parking lot. By the time I got off the highway it would go no faster than 5mph. I tried restarting the car to find I couldn't go forward or in reverse and the engine would go to 7000rpm. I have about 24k miles on the odometer. Bought brand new from the dealership. Easily could've been rear-ended or crashed in the heavy traffic with no power to the wheels.
Related Complaints for the 2020 KIA SOUL
Other POWER TRAIN Complaints
#11707385
The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...
#11701939
Vehicle transaxle will start or feel like is slips and wont go pass 40mph on the highway and has become a safety conc...
#11700672
The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the s...
#11693758
The contact owns a 2020 Kia Soul. The contact stated that the vehicle had shut off on several occasions while driving...
#11664878
Engine Knock and random engine shutoff, dealership filled apparent recalls: Changed piston rings, ECM Update, Update ...
Recent Complaints for the 2020 KIA SOUL
#11718557
ENGINE
I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...
#11718252
ENGINE
My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...
#11716026
ENGINE
My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...
#11714287
ENGINE
I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...
#11713543
AIR BAGS
Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...