NHTSA Complaint #11438497 — 2020 CHEVROLET EQUINOX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11438497
Vehicle 2020 CHEVROLET EQUINOX
Component STEERING
Date of Incident
Date Filed
Mileage 2,418 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The contact owns a 2020 Chevrolet Equinox. The contact stated while his wife was driving at an unknown speed, the power steering assist and brake assist warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake module to be replaced. The brake module was replaced, and the brake fluid was flushed. The vehicle was repaired but experienced failure the following day. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the shoulder nut on the brake module to be replaced. The vehicle was repaired but experienced failure while leaving the dealer. The manufacturer had been informed of the failure. The failure mileage was 2,418. THE CONSUMER STATED THE FAILURE WAS DETERMINED TO BE A BAD BATTERY.

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