NHTSA Complaint #11442295 — 2020 CHEVROLET EQUINOX POWER TRAIN

Complaint Details

ODI Number	11442295
Vehicle	2020 CHEVROLET EQUINOX
Component	POWER TRAIN
Date of Incident	July 20, 2021
Date Filed	December 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

EXPERIENCED SEVERE SHAKING IN STEERING AND SUSPENSION WHILE ACCELERATING, USUALLY STARTING AT THE 2-3 SHIFT. AT 12,836 MILES LEFT AND RIGHT FRONT HALF SHAFTS FAILED DUE TO 'EXCESSIVE LATERAL RUNOUT' . BULLETIN 20-NA-227 APPLIED(AS PER DEALER) AND BOTH REPLACED. NOW AT 21,500 MILES, THE SAME ISSUES ARE OCCURRING AGAIN. WHEN IT HAPPENS, THE VEHICLE BECOMES DIFFICULT TO STEER AND I'M CONCERNED SHOULD A TOTAL FAILURE OCCUR WHILE I'M DRIVING. INITIAL PROBLEM STARTED AROUND 4000 MILES BUT ONLY OCCURRED VERY SPORADICALLY.

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