NHTSA Complaint #11438488 — 2016 FORD FUSION

The contact owns a 2016FORD Fusion. The contact stated while driving approximately 5mph when attempting to put the vehicle into drive the vehicle would not shift gears. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing shifter cable bushing bearing replaced and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V362000 (POWER TRAIN) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.