NHTSA Complaint #11438381 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11438381
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	October 23, 2021
Date Filed	October 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

On 10/23/2021, I took my vehicle for a oil change around 10:30 in the morning, afterwards I proceeded to run errands before heading to work. While on my way to work my vehicle started to make a rattling noise from the engine bay. So I decided to drive to the dealership to see if my oil change was done incorrectly on the way to dealership my vehicle rattling grew louder and started to sound like a freight train I made it to the dealership a the service advisor said I’m glad you made it and checked my vehicle after letting him know I just got a oil change I was advised oil change wasn’t done incorrectly but my vehicle is possibly among the recall for the 2.0L engines for failure my vehicle is only at 45,000 miles.

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