NHTSA Complaint #11438217 — 2021 HYUNDAI SONATA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11438217
Vehicle 2021 HYUNDAI SONATA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On August 23rd, 2021, I was on a business trip between High Point, NC and Greenville, SC. I was operating my own vehicle as the mode of transport. Upon arrival in Greenville, the car began behaving strangely. The transmission was not shifting at typical intervals, at times racing the engine at low speeds. After restarting the vehicle, there was a brief return to normal. Then the vehicle reported a "Check Engine" light and the transmission stopped functioning entirely. Due to capacity issues, I was unable to utilize a local dealership. I used AAA to tow the vehicle to Fort Mill Hyundai in Fort Mill, SC, where it remains to this day. The vehicle threw a P0868 code, which is supposedly a generic error relating to an electrical problem in the transmission.

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