NHTSA Complaint #11438162 — 2013 FORD ESCAPE

While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault “Steering assist fault service required”. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car’s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I’ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don’t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.