NHTSA Complaint #11437862 — 2018 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11437862
Vehicle 2018 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The uconnect 8.4 navigation screen is delaminating. This could become a safety issue if the screen continues to melt and drip glue on the traction control, trailer brake control, parking sensors, as well as can be distracting to the driver if the screen changes on its own. It can also cause the rear view camera to turn on and cause a motion picture to be displaying while the vehicle is in constant motion. The screen has been inspected by a third party and is in need of replacement which costs over $1000. The cause is a faulty part that is not made properly and causes it to prematurely separate from the lcd screen.

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