NHTSA Complaint #11437757 — 2013 FORD EDGE

The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled without warning. The contact was unable to stop the vehicle. The vehicle began to roll forward and veered off the road. In a panic, the contact exited the vehicle from the driver's side door. She stated that the driver’s side rear tire rolled over her right leg however, she suffered no injuries. A police report was not filed. The contact called a relative to assist her and the relative was able to restart the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle with a defective timing chain which resulted in engine failure. The manufacturer was notified of the failure and requested pictures of the engine to start an investigation. The vehicle had yet to be repaired. The failure mileage was 165,000