NHTSA Complaint #11437620 — 2020 NISSAN ALTIMA
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11437620 |
| Vehicle | 2020 NISSAN ALTIMA |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
My windshield cracked on the front passenger side out of nowhere...meaning not any reason for it to do so. First it was on the passenger's side which I originally assumed that something/somebody must have hit it while parked at my child's school. I took it to AAA Glass to get an estimate and was told that that usually a windshield does not do that unless it is 3 years old. My car is a 2020!!! Then my car was parked in my driveway all weekend and when I got in it, I noticed that the driver's windshield area was cracked. Finding this VERY usual, I did a google check to discover that several drivers have had the SAME problem with the SAME year, SAME model and SAME make of the car. A YouTube video of their car even showed it is the SAME area that I experience the crack. I called the dealership and was told there wasn't a recall and they offered no assistance. I called Nissan and am waiting on them to return my car. With so many people having this issue, it is worrisome. This is a safety issue and a recall should be done immediately to avoid any accidents or injury/harm to those that sit in the front seat. I am not getting anywhere and hope that this complaint and others are taken seriously. Thank you!
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