NHTSA Complaint #11437565 — 2020 RAM 3500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11437565
Vehicle	2020 RAM 3500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 22, 2021
Date Filed	October 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The component that failed was the CP4 high pressure fuel pump. Currently the truck is at RAM dealer in Champaign IL. If I need the part, I can ask for it. When the fuel pump failed, the engine quit running and I lost power steering and brakes. I was not in a high traffic area at the time and was able to get the truck w/42 foot 5th wheel travel trailer to side of highway safely. The issue with the fuel pump has been confirmed by Hendershot Chrysler Dodge Jeep RAM' Has the vehicle component been inspected by manufacturer? UNKNOWN Just prior to the engine shutting off, the following message appeared on the dash, Exhaust Service Required — See Dealer Now— This message indicates regeneration has been disabled due to a system malfunction.

Related Complaints for the 2020 RAM 3500

Other FUEL/PROPULSION SYSTEM Complaints

#11644228 — February 21, 2025 — Codes: P2002, P242F, P2463, P1451 Failures: DPF, Charge air cooler leak, PM sensors, EGR internally cracked, Catalyt...

#11531042 — July 8, 2023 — While driving Down a paved roadway on 6/30/23 @ 5pm doing approximately 20 miles per hour the vehicle died and the da...

#11529554 — June 29, 2023 — My check engine light went on, along with the DEF warning, early June 13th,2023. The DEF warning stated I had 150 mil...

#11528487 — June 23, 2023 — My high pressure fuel pump went out while I was towing the 43 ft enclosed trailer causing the engine to shut down. I ...

#11500137 — January 4, 2023 — As of today, manufacturer/dealers have failed to comply with repairs based on national recalls. On several appointmen...

Recent Complaints for the 2020 RAM 3500

#11718941 — POWER TRAIN — February 18, 2026 — The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shift...

#11718937 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS — February 18, 2026 — The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off,...

#11702494 — BACK OVER PREVENTION — December 2, 2025 — The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Pr...

#11698464 — UNKNOWN OR OTHER — November 9, 2025 — After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our ins...

#11686066 — FUEL SYSTEM, DIESEL — September 9, 2025 — The contact owns a 2020 Ram 3500. The contact stated that while driving at various speeds, the vehicle made an abnorm...