NHTSA Complaint #11437264 — 2021 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11437264
Vehicle 2021 TESLA MODEL 3
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

My vehicle is a "Tesla Vision Only" (non-radar) Model 3 on firmware 2021.32.21 although this issue occurred on other firmware I've used as well. At night the car will very very frequently brake 3-10 miles an hour for no reason. It's specifically bad at night. It regularly thinks the ongoing traffic is headed in my lane. It regularly slows me down significantly before the top of a hill. Sometimes this can happen 3-5 times in succession within 5 minutes and causes other drivers to react to my vehicle as if it were dangerous. My only recourse is to tap the accelerator as quickly as I can to override the braking or not use the cruise control. This happens mostly on two lane two way traffic roads, often with gentle curves, and worst at night. I now have a car without even "dumb" cruise control. This is not what you think you're buying when you get a brand new $50k vehicle. When I originally received the vehicle in June I had brought up my experience to a technician while they were servicing the vehicle for other purposes they told me that there doesn't appear to be anything wrong with the camera system and that with more firmware updates it would get better. It is not better, I'd say it's gotten worse since I bought the vehicle.

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