NHTSA Complaint #11437226 — 2019 RAM 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11437226
Vehicle	2019 RAM 2500
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 22, 2021
Date Filed	October 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

Driving home one evening and truck started losing power and downshifting and completely disabled on the road. Transmission was blowing fluid out of the dipstick tube and engine was running horribly then died all of a sudden and wouldn’t start back up. Come to find out after having transmission repaired by a shop because Ram refused to warranty it, that the CP4 high pressure fuel pump has Grenaded and sent metal all through my fuel system and my truck is completely disabled with a “void” warranty due to a dealer claiming I didn’t perform a service on my truck that isn’t due for another 17,000 miles.

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