NHTSA Complaint #11437213 — 2011 FORD FUSION

STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11437213
Vehicle 2011 FORD FUSION
Component STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident
Date Filed
Mileage 103,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated upon starting the vehicle, the Power Steering Assist Failure appeared on the instrument panel and the steering wheel was significantly difficult to maneuver. The contact was able to forcefully maneuver the steering wheel with assistance and the vehicle was taken to the dealer. The dealer diagnosed the failure as a steering module fault. The manufacturer was notified of the failure and informed the contact that an unknown recall repair had already been completed on the vehicle in 2016. The manufacturer also advised the contact that she would be responsible for the cost of the repair. The vehicle was repaired. The approximate failure mileage was 103,000.

Related Complaints for the 2011 FORD FUSION

Other STEERING:ELECTRIC POWER ASSIST SYSTEM Complaints

#11609293 See attached document for complaint
#11562178 The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost the e...
#11541249 The contact owns a 2011 Ford Fusion. The contact stated while making a U-turn in his driveway, the steering wheel bec...
#11435152 The contact owns a 2011 Ford Fusion. The contact stated upon starting the vehicle, the message "Power Steering Assist...
#11430586 The contact owns a 2011 Ford Fusion. The contact stated that after starting the vehicle, the message "power steering ...

Recent Complaints for the 2011 FORD FUSION

#11719026 STEERING Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11719026 WHEELS Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...
#11716237 STEERING The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...
#11712793 ENGINE My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
#11712793 SERVICE BRAKES My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...
Check any vehicle history by VIN - Free vehicle history report