NHTSA Complaint #11430586 — 2011 FORD FUSION

STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11430586
Vehicle 2011 FORD FUSION
Component STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident
Date Filed
Mileage 160,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated that after starting the vehicle, the message "power steering assist fault" displayed on the instrument panel, and the steering wheel was difficult to turn in either direction. After turning off and restarting the vehicle, the vehicle operated normally however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 160,000.

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