NHTSA Complaint #11437083 — 2021 VOLKSWAGEN TIGUAN

The adaptive cruise control will be working perfectly fine and then it will just stop working. I can be using it all day and then all of a sudden I get in the car and I get up to speed and I go to press the adaptive cruise control button to set it and it starts off trying to set the speed and then all the sudden I get an error saying that it can’t set the speed. However, none of the buttons to try to set it back on track will not do anything you just keep getting the same error code with the little red light on the dashboard with the car in a little parentheses things around it. But if I were to put it in park turn the engine off and then turn it back on it works perfectly fine. It’s been dangerous because that’s happened to me on the interstate and I’ve noticed that it happens quite often when I’m on the interstate so I’m not sure if it’s because of the speed of up to 75 mph that I’m going but it’s also done that when I’ve been going 30 mph and I’ve tried to set it. It’s dangerous because if I have my music up loud I don’t hear the ding and the light on the dashboard doesn’t always catch my attention so I’m assuming that the adaptive cruise control has taken and is working correctly when it’s not. I bought this vehicle brand new on a lease with 100 miles on it and it’s always done it since I purchased the vehicle in September 2021.