NHTSA Complaint #11436556 — 2014 FORD EDGE

The contact owns a 2014 Ford Edge. The contact stated while driving at various speeds and making a turn, the rear end of the vehicle made abnormal sounds. The vehicle was taken to the independent mechanic who diagnosed that the half-shaft of the vehicle had detached from the transaxle, and the failure was related to NHTSA Campaign Number: 14V393000 (Power Train). The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that his vehicle could not be repaired under the recall for NHTSA Campaign Number: 14V393000 (Power Train) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 113,000.