NHTSA Complaint #11436539 — 2017 INFINITI QX60
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11436539 |
| Vehicle | 2017 INFINITI QX60 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I bought my QX60 2017 in April of 2021. fine til wk 2 experienced electrical issues liftgate stops going up or down randomly, hesitation in the acceleration when pulling into traffic (quite scary when you almost get rammed). concerns told to dealership stated I needed to change key fob battery. I already had and it was fine. They insisted I cchangeit so I did.. Not the issue. So I made an appt to have concerns checked.. ie transmission hesitation and electrical . I brought it in got a loaner. Many days later it was ready and I could pick it up they could find no issues they fixed nothing but the groan in the gas tank that's it. They said they couldn't duplicate it. So I reiterated to them to make sure that they understood that it was done at random and it's still being done at random months later. So I brought the car home and I've just been dealing with it not knowing what else to do cuz if they don't take the car and actually drive it like it's their own they probably won't experience it just driving around the parking lot. And even though they had it a week and could have done that I guess they didn't. Well then back in the end of August beginning of September my car wouldn't start I had to put the key fob next to the button in order to start it which I didn't figure out till later lots of electrical things were happening at that point added to what I already had so I brought it to them and they said it was the battery it was under warranty so they changed and explain that that should take care of all of my issues and if not bring it back in. So I've made another appointment for today and I'm bringing it back in because the hesitation is still there there's more electrical issues there's always been a Bluetooth electrical issue there's now rear camera, volume sometimes work sometimes blows your ears out, vibration in engine compartment, unlock door open door it sounds unlocking again repeatedly repeatedly and liftgate still
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