NHTSA Complaint #11436514 — 2016 NISSAN MURANO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11436514
Vehicle 2016 NISSAN MURANO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

ABS actuator failed. In case of a sudden stop the anti lock brakes would not work The problem was confirmed after my brake and ABS light stayed on after suddenly coming on while I was driving. I took it to the Nissan dealer Dick Smith Nissan Columbia, SC 3670 Ferandina RD. phone 803-213-3802. Dwayne Brown service mgr. will confirm. Prior to this there was no confirmation of this part being inspected or replaced on my vehicle despite a recall on all muranos 2015-2017 including my model 2016 murano hybrids. See Nissan recall NTB 16-0886 Nissan memo PC482 Jan 12,2017. When contacted Nissan consumer affairs refused to cover my vehicle despite having the problem they had recalled prior.CASE # 44822189 costing me $1417.32 despite saying would replace free of charge in bulletin. incident occurred Sept 25,2021 and repaired Oct !2,2021.

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