NHTSA Complaint #11436483 — 2016 FORD F-150

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11436483
Vehicle	2016 FORD F-150
Component	SUSPENSION
Date of Incident	August 9, 2021
Date Filed	October 12, 2021
Mileage	57,492 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact owns a 2016 Ford F-150. The contact stated that while the vehicle was at the independent mechanic for an oil change, a strange noise was coming from the rear of the vehicle. The mechanic diagnosed the vehicle with a faulty carrier bearing and the rear differential needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that they would not reimburse since the repairs were not performed at the dealer. The failure mileage was 57,492.

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