NHTSA Complaint #11436067 — 2015 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11436067
Vehicle 2015 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In June 2016, my Honda CR-V 2015 broke down, lost all power, and stopped working in the middle of the road. The vehicle was towed to a Honda Dealership - Diamond Bar, CA. The Honda Mechanic diagnosed a P2138, did not solve the problem, and sent me home. The vehicle broke down once again, only for them to claim again that they could not recreate the problem. The vehicle had 12,000 miles on it at this time. I filed a complained with the NHTSA at this time. In September 2017, my Honda CR-V broke down again, lost all power, and stopped working in the middle of the road. The vehicle was towed to a Honda Dealership - Alhambra, CA. The Honda Mechanic diagnosed a P2647 and fixed the issue. The vehicle had 35,000 miles on it at this time. Now, in August 2021, my Honda CR-V broke down again, lost all power, and stopped working in the middle of the road. The vehicle was driven to a local mechanic, where he diagnosed the car to have 4 OBII codes and recommended taking it to a Honda. I took it to a Honda Dealership - Buena Park, CA. The Honda Mechanic diagnosed a P2128 only, said they don't take recommendations from other mechanics, and replaced in the APP Sensor and gas pedal. The vehicle had 83,000 miles on it at this time. Only 1 week later, My Honda CR-V broke down again, lost all power, and stopped working in the middle of the road. My ODII code diagnosed the issue as a P2138 - the exact same code diagnosed and not fixed by Honda - Diamond Bar, CA back in 2016. When I called Honda Buena Park about the car breaking down again, they stated they will charge me another $150 diagnosis fee to look at it again. The above codes have the same issues over and over again, and I believe this vehicle should have a recall with no individual/franchise dealership willing to bite the bullet, looking to yank customer's chains to make the most amount of money for simple fixes. Thank you

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