NHTSA Complaint #11435737 — 2003 TOYOTA COROLLA

The contact owned a 2003 Toyota Corolla. The contact stated while she was driving at 60 MPH, another vehicle crashed into the driver's side of the vehicle. The air bags did not deploy. The contact was transported to the hospital by the emergency unit. The contact sustained a herniated disc. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received an unknown recall notification for the air bag failure and the recall repair was completed by the dealer. The contact stated she received a second and third unknown recall notification for the air bag failure and the recall repair was completed by a second dealer (Thousand Oaks Toyota 2401 Thousand Oaks Blvd, Thousand Oaks, CA 91362), however, the failure persisted. The contact stated while her son was driving at 40-50 MPH, another vehicle crashed into the passenger side of the vehicle. The air bags failed to deploy. The contact's son sustained back injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.