NHTSA Complaint #11435688 — 2012 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11435688 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The engine on my 2012 Hyundai Santa Fe is locked up right now due to the engine recall with the rod bearings. I have had this vehicle at my local Hyundai dealership in Colonial Heights, Virginia for 2 months now. The dealership is not providing service in a timely manor to fix this issue. My car has been sitting up there for 2 months and they keep telling me they need to take more pictures and videos of the engine to send to corporate. I think two months is plenty of time to get the required information up to corporate for them to accept this recall. I am very frustrated with this dealership because they will not even provide me with a time frame as to how long this process will take.
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