NHTSA Complaint #11637269 — 2012 HYUNDAI SANTA FE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11637269
Vehicle	2012 HYUNDAI SANTA FE
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2020
Date Filed	January 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Windows issues multiple times. The first time the driver side front window would occasionally go up then automatically down when I tried to raise the window. Likewise when I tried to open the window it would go up and down. Dealer couldn’t identify a problem since it was occasionally an issue. Then when it finally no longer worked at all it was repaired. Now the driver side window has malfunctioned for the second time with no warning stuck in the closed position. I also had the driver side rear window malfunction. The window just dropped down into the door without warning and without trying to operate it at all. The dealer fixed the first two instances but not the third. I’m guessing it may have been covered under the 10 yr warranty in the past. My fault I guess I should have brought my car to the dealer in 2020 when it happened. (COVID and other reasons)

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