NHTSA Complaint #11435557 — 2013 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11435557
Vehicle	2013 FORD EXPLORER
Component	SUSPENSION
Date of Incident	October 1, 2021
Date Filed	October 5, 2021
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2013 Ford Explorer. The contact stated that after the vehicle was serviced under NHTSA Campaign Number: 21V746000 (Suspension) the vehicle experienced rear-end stability issues causing the vehicle to fishtail while driving at various speeds. The vehicle was taken back to the dealer. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 111,000.

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