NHTSA Complaint #11435472 — 2014 BUICK VERANO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11435472
Vehicle 2014 BUICK VERANO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

February 2021 Electronic parking brake activated while vehicle moving without being activated. Vehicle slid to a stop. This is a major safety issue for both the driver and other vehicles on the road as the vehicle is braking on its own and locking the rear wheels. Service parking brake light illuminated. Vehicle was brought to Jim Curley Buick GMC in Lakewood, Nj. Parking brake module was replaced at customer cost. October 2021 Same issue reoccurred. Vehicle was brought again to Jim Curley. Dealer replaced parking brake module again. Issue reoccurred while in dealer possession. Dealer is now replacing all rear calipers, rotors, and pads at customer cost. Vehicle is a major safety risk as this issue causes the vehicle to unexpectedly brake and lock the rear wheels causing the driver to lose control.

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