NHTSA Complaint #11435348 — 2011 CADILLAC SRX
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11435348 |
| Vehicle | 2011 CADILLAC SRX |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The headlights get water inside and at times enough water to cause the headlight to fail. I have had both headlights fail as a result of this. Cadillac is aware of this design flaw and was only willing to reimburse customers who were able to pay for the replacement lights up front. This is not fair to people who have purchased Cadillacs who were not able to pay, especially considering that it is a design flaw. These cars are way too expensive to have such a flaw and for it to be as costly as it is.
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