NHTSA Complaint #11435141 — 2017 BMW 328D FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11435141
Vehicle	2017 BMW 328D
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 1, 2021
Date Filed	October 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

High Pressure Fuel Pump started going out on 15 April 2021 while under manufacturer warranty. Took to Moss Motors BMW in Lafayette LA. BMW found High Pressure Fuel pump issue, replaced fuel rail and sensors. Check Engine Light came back on 21 May 2021. Took to BMW of Mobile for inspection. BMW could find no issues and returned car on 5 June 2021. Check Engine Light came back on 5 June 2021 and car stopped function. Had towed to BMW of Mobile. BMW of mobile found metal shavings in Fuel tank, indicative of High Pressure Fuel Pump failure. BMW of Mobile cleaned tank, replaced compensation flow valve, and returned car on 5 July 2021 (now out of manufacturer warranty period). Check Engine Light came back on 22 July 2021. Limped car to Moss Motors in Lafayette, LA. Informed that car has High Pressure fuel pump failure and researching issue. BMW researching issue and as of 1 Oct 2021 still has no resolution.

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