NHTSA Complaint #11434951 — 2007 BMW 328I
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11434951 |
| Vehicle | 2007 BMW 328I |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I have been trying since 2016 to get Vista BMW in Broward County Florida to replace or remove the DEFECTICE AND DANGEROUS Takata airbags in my car, and I have the paperwork to prove that this was never done. Reeves BMW in Tampa, Florida, said that Vista BMW falsely reported that the airbags were replaced with non-Takata bags and refused to install the correct ones with desiccant. I have proof that shows that the airbags were never available at that time and the Vista BMW service manager himself told me that all he could do was replace it with another defective stock airbag until the replacements were available. After waiting two years without hearing from Vista or any BMW representative, and eventually moving to Tampa in 2018, I went to the BMW dealer here, Reeves, who stated that Vista had falsely reported that the "interim" airbag had been replaced and they refused to install the replacements. So now I keep the car unused in the garage, too scared to drive this bomb that can blow up at any time, and I cannot afford to junk a car that took me five years to pay off. Why has NHTSA not prosecuted BMW and not enforce this? How can I get BMW to replace the airbags with the correct ones with dessicant? PLEASE HELP, AT WITS END!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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