NHTSA Complaint #11658423 — 2007 BMW 328I

The contact owns a 2007 BMW 328I. The contact stated that upon starting the vehicle, there was an abnormally strong burning odor coming from the vehicle. Additionally, the blower motor became inoperable. There was no warning light illuminated. The contact stated that he had personally replaced the blower motor. The contact stated that while servicing the vehicle, he noticed that the wiring underneath the footwell had melted. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V676000 (Electrical System); however, the recall repair failed to prevent the failure. The dealer was contacted and advised the contact that he had to pay for the diagnostic test and the repairs. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 173,000.