NHTSA Complaint #11434271 — 2013 FORD EXPLORER
STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11434271 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 82,410 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated while driving 70 MPH, the power steering assist failed, and the steering wheel was stiff and became difficult to turn. The power steering assist and traction control warning lights were illuminated. The contact was able to drive to his residence. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was made aware of the failure. The failure mileage was 82,410.
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