NHTSA Complaint #11434183 — 2014 FORD FOCUS

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, he noticed that the check engine warning light was illuminated on the instrument panel. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective gear shifter. The contact was then referred to a dealer for assistance where they diagnosed the vehicle with a clutch failure. The contact was informed that the vehicle was not under recall or warranty and that he had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 105,000.