NHTSA Complaint #11433769 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11433769
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	September 21, 2021
Date Filed	September 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.

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