NHTSA Complaint #11433424 — 2014 HYUNDAI AZERA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11433424
Vehicle 2014 HYUNDAI AZERA
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While driving, the steering became suddenly loose and nearly took me off the road. I was able to get the vehicle the short distance home, but the steering wheel now feels broken and detached. There was no warning. The passenger airbag light stays on all the time. I have found that both issues and parts are actually covered in other years, but not mine, which I have confirmed with a local dealer. With only 68800 miles, these should both be fully covered manufacturer repair since they are safety-related and there are numerous similar reports. There was no "crash" or "injury" per the questions below, BUT there should have been, and there was not, only because I was able to regain just enough control of the car to avoid a crash. If someone else was driving, it would most certainly have been a crash with injuries, possibly involving other vehicles if I didn't happen to be close to home and the only car around at the time. Based on my experience so far, I don't think I will be owning or buying any Hyundai products any time soon and will likely sell this one if I can get it repaired. It is sitting in my garage useless right now. I have now submitted a contact request to hyundaiusa.com asking for them to cover these repairs, and will update with their response.

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