NHTSA Complaint #11619963 — 2014 HYUNDAI AZERA

The contact called on behalf of his wife who owns a 2014 Hyundai Azera. The contact's wife stated that while driving home at approximately 55 MPH, the brake pedal was depressed and felt abnormally soft. The failure progressed and the brake pedal was being depressed but the brakes hesitated to engage. The contact inspected the vehicle and discovered that underneath the center of the vehicle brake fluid was dripping, and the brake fluid reservoir was completely drained. The vehicle was not towed or taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number 23V651000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure. The approximate failure mileage was 85,000.