NHTSA Complaint #11433391 — 2012 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11433391
Vehicle 2012 CHEVROLET EQUINOX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

When the alternator stopped working everything on the car locked. The doors locked, the steering wheel locked, the key wouldn't come out of the ignition, the windows wouldn't come up or down. I couldn't even physically pull up the door locks. If the driver's door hadn't been slightly open(I was attempting to back out of my driveway on a dirt road where the visibility is poor) I would have been trapped inside with no way to get out without busting the window. I didn't have my phone with me and I was by myself in a very isolated location and no one would have missed me for over 48 hours since my husband works out of state. The temperature here was in excess of 95° even after 4 pm and the vehicle was under no shade. I'm a disabled person also so I truly am scared of the vehicle now. There was no warning about the alternator failing. The car never even showed a warning light. Even after replacing the alternator the battery will not stay charged and now the seatbelt and Airbag warning lights refuse to turn off. The way everything locked up and the fact that I couldn't even physically pull up the lock and the hatchback in the back wouldn't even come open when I pulled the handle is extremely dangerous and concerning

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