NHTSA Complaint #11531680 — 2012 CHEVROLET EQUINOX

The contact’s friend owns a 2013 Chevrolet Equinox. The contact who is an independent mechanic stated that his friend had taken the vehicle to be repaired after the key became stuck in the ignition. The contact diagnosed the vehicle and determined that the key cylinder lock housing had failed and needed to be replaced. The contact referenced NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, an undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.