NHTSA Complaint #11432824 — 2012 GMC ACADIA STRUCTURE:BODY

Complaint Details

ODI Number	11432824
Vehicle	2012 GMC ACADIA
Component	STRUCTURE:BODY
Date of Incident	September 13, 2021
Date Filed	September 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The power liftgate suddenly collapsed while I was standing underneath it. It dropped on top of my head pretty hard as it was a sudden drop of the liftgate. My safety was/is at risk and has caused injury to my head. Currently experiencing headaches. As condition progresses, I will be seeking medical attention. It is available for inspection. I have recorded a video of the problem. The problem is recurring and reproducing. I have not taken it to a dealer or independent service center today (9/13/2021 date of incident) as the weather is bad in my area (experiencing high rain and winds from a tropical storm). I will have it taken in on 9/14/2021. The vehicle has not been inspected by anyone. There were no warning indicators or other symptoms prior to the initial collapse.

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