NHTSA Complaint #11432522 — 2016 SMART FORTWO

The roof detached on the highway. It was just replaced by Mercedes Benz in Manhattan and a couple of weeks later when it went on a highway, the roof flew up and I had to hold on to it for dear life while I was searching for a shoulder since they don’t have them everywhere on the East Coast. I didn’t want anyone behind me to be killed. I didn’t want myself to be killed either. It’s very hard to drive with wind and a roof coming against you. As soon as I found a shoulder I bumped a street sign in a bush because it was so narrow and then the tow truck driver had to come and bring a ratchet straps to secure my roof to the car. He had to block traffic with his tow truck so we didn’t get hit and die. Then I had to drive five hours with my roof detached from Washington DC to New York because it was Labor Day and they were no mechanics open. It was TERRIFYING. I have nightmares. I had lives on my hands and my own. If it had flown off completely, which it would have if I didn’t pull it down as I pulled over, someone would have been killed and I could have crashed driving and holding my roof down at the same time.