NHTSA Complaint #11517032 — 2016 SMART FORTWO

ENGINE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11517032
Vehicle	2016 SMART FORTWO
Component	ENGINE
Date of Incident	April 13, 2023
Date Filed	April 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The car just shuts off while I am driving. I can tell now when it is about to shut off. I have had this problem since I purchased the car in 2016. I have taken the car to the dealership and called Mercedes Benz several times and they will not do anything. I will die because the car is getting worse and shuts off more frequently now. Can you get Mercedes Benz to help me? They told me that they don't care if I die due to a bad product they sold me. Please help. Please, I am begging you I do not want to hurt someone else due to this bad car.

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Recent Complaints for the 2016 SMART FORTWO

#11598820 — ELECTRICAL SYSTEM — July 4, 2024 — Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a ...

#11598820 — FUEL/PROPULSION SYSTEM — July 4, 2024 — Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a ...

#11457491 — ELECTRICAL SYSTEM — March 20, 2022 — Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas ...

#11457487 — FUEL/PROPULSION SYSTEM — March 20, 2022 — Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refus...

#11457487 — STEERING — March 20, 2022 — Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refus...