NHTSA Complaint #11256423 — 2016 SMART FORTWO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11256423
Vehicle 2016 SMART FORTWO
Component ENGINE
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY 2016 SMART CAR AT ONLY 51000 MILES HAD TRANSMISSION FAILURE WHILE DRIVING DOWN FREEWAY ALMOST RESULTING IN CRASH. MY CAR WENT FROM 65 MILES A HOUR, THEN WARNING LIGHT SAID TRANSMISSION FAILURE AND CAR WAS UNABLE TO EXCEL RATE OR BREAK, THE EMERGENCY BREAK WAS THE ONLY THING THAT SAVED ME. MERCEDES DIAGNOSED A WIG WAS ABLE TO FLY UP UNDER CAR AND GET WRAPPED AROUND AXELS, TRANSMISSION, AND BREAK BELTS. THE CAR WAS TOTALED FROM A WIG. THIS IS UNACCEPTABLE THAT THE UNDERNEATH IS LEFT VULNERABLE TO A OBJECT BEING ABLE TO CAUSE SO MUCH DAMAGE, THAT COULD HAVE EASILY RESULTED IN A FATAL CAR CRASH. THIS HAPPENED ON HWY 59 SOUTH HOUSTON, WHILE DRIVING.

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